HOW TO CONTACT OUR SUPPORT TEAM
As of today it is easier to send us your request, by using the new form that we have made available:
Spark-graphic-element-1.png
USER MANUAL
No need to worry If you have not yet used the new form, we have prepared a useful manual that explains what to do step by step in the platform and in the form.
HOW TO SEND A REQUEST TO OUR SUPPORT TEAM
While filling out the request, the keywords that you enter in the field "Subject" will trigger some suggestions from the Knowledge Base, giving you the opportunity to immediately view articles related to your needs and save time by finding a quick solution. Otherwise you can simply finish completing the form and send your request.
HOW TO MONITOR YOUR REQUESTS
By logging in onto our support platform you can have access to the list of your requests, check their progress or respond to a ticket.
OUR KNOWLEDGE BASE
We also suggest you refer to our Knowledge Base, with articles and video tutorials, to get the most out of your MotorK products.