Salesforce Administrator - Milano - Motork

Seniority Level: Mid-Senior level

Founded in late 2010, MotorK is an international software company with a unique mix of digital knowledge, online marketing expertise and strong technological background. Specialising in the automotive sector, MotorK has quickly become one of the most important players in the digital automotive arena.

In March 2017 the company announced a $10M round of initial funding (Series A) led by two global venture capital firms (83North and Zobito), the highest raised to date for a technology company originating in Italy. We are hugely ambitious and growing by more than 100% year on year. To help us achieve our global ambitions and continue to lead the market in ground-breaking technology, we need to continue to hire the very best in technology talent - which is where you come in!

We’re looking for a CRM Manager focused on Salesforce who will:

• Provide day-to-day end-user support and educate users with proactive best practices to enhance and increase their knowledge of our CRM;
• Configure, administer within Salesforce using Visualforce, Apex and workflows;
• Troubleshoot system issues and understand the business challenges to improve system and processes;
• Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. to meet customer facing business and technical requirements;

• Communicate with project managers and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment;
• Collaborate with various internal departments and act in a consultative capacity to ensure our CRM environment supports internal needs in terms of functionality and performance;

Requirements

• 1-2 years of experience in a similar role;
• Previous experience as Salesforce Admin will be highly preferred;
• Superior knowledge of CRM business processes and CRM best practice;
• Excellent verbal and written communication skills to interact effectively with different levels within the organization;
• Demonstrated ability to successfully work in a cross functional team;
• Self-motivated and Creative;
• Good English;

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