Revolutionising automotive after sales: The game-changing role of AI

The winds of change are blowing stronger than ever before the automotive industry. With the enforcement of ‘Fit for 55’ regulations in Europe and the consequent focus shift to Battery Electric Vehicles (BEVs), automotive retailers are faced with a paradigm change. According to AlixPartners research, the industry is racing toward a future where BEVs are […]

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MotorK advances car dealership security

Five steps to improve cybersecurity in your organisation

A booming economy, but definitely no news to celebrate here: according to the World Economic Forum (WEF), cybercrime has grown to become the world’s third-largest economy after the US and China. Cybersecurity Ventures estimates a global cost of 8 trillion USD in 2023 only, which makes it evident that cybersecurity should be a top concern […]

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Record sales results for MotorK Spain, consolidating its position as industry innovator

MotorK Spain achieved remarkable sales growth in the second quarter of 2023, showcasing its continuous commitment to innovation and technology while supporting automotive dealers and OEMs in optimising the automotive customer journey. MotorK keeps providing technology solutions to streamline Spanish dealers’ processes, empowering them to increase sales To overcome the current technological fragmentation within automotive […]

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Customer Support 2.0: Engaging Clients in the Omnichannel Environment through Conversational Technology

How can automotive retailers engage customers along a purchase journey that is rapidly evolving into a personalised, hybrid experience, spanning across both physical and digital touchpoints? Traditional customer support, which is essentially reactive, should be entirely reconsidered to better address clients’ needs. Technology can and should be the driver for mobility players who wish to […]

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MotorK completes the acquisition of Carflow

With the finalised acquisition of Belgium-based digital automotive retail vendor, MotorK debuts in the Benelux automotive market. We asked the CEO of Carflow, Frederic Apers, to comment and give us an overview of this brand-new market for MotorK. A relatively small geographical area featuring different governments and administrative setups, three languages and a diverse cultural […]

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